Claim

Claim Dear customer! Despite careful quality control, irregularities can always occur. If you come into the situation that a product does not work as desired, please note the following information! To avoid ambiguity please note that we can only handle complaints in written form! Please contact us via our contact form. We also need a detailed error description, possibly with pictures, name, order number, invoice number, etc. to be able to process the matter as quickly as possible. Before you return a thing to us please note the return conditions and please enclose a copy of the invoice, correspondence and the repair / complaint form. Returns policy Repair / Claim bill Thank you for your comprehension!